Application
This unit of competency covers identifying corporate social responsibility (CSR) requirements, developing and implementing an appropriate response to CSR, and the ongoing monitoring and adjusting of responses.
This unit applies in organisations impacted by or committed to local and international social responsibility standards and guidelines.
This unit applies to a supervisor, manager or technical specialist who has a major responsibility for meeting the organisation’s objectives in relation to corporate social responsibilities. Sustainability may be part of a broader work role, or sustainability may be their primary work responsibility. The manager or technical specialist may undertake this alone or as part of a team.
No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Elements and Performance Criteria
Elements Elements describe the essential outcomes. | Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. | |
1. Assess current CSR status | 1.1 | Identify organisation’s CSR values, goals and objectives |
1.2 | Identify, read and interpret CSR guidelines and standards and determine legislative requirements | |
1.3 | Identify stakeholders and methods of engagement | |
1.4 | Liaise with stakeholders to determine current CSR performance, perceptions and expectations | |
1.5 | Identify CSR opportunities and risks in consultation with stakeholders | |
2. Develop CSR responses | 2.1 | Develop responses to address opportunities and risks |
2.2 | Calculate cost-benefit for responses including quantifying non-financial costs and benefits | |
2.3 | Rank responses by desirability | |
3. Negotiate responses with stakeholders | 3.1 | Short-list ranked responses |
3.2 | Discuss short-listed responses with stakeholders | |
3.3 | Agree responses to be implemented and timelines for implementation | |
3.4 | Develop an implementation plan for agreed responses | |
4. Implement agreed responses | 4.1 | Execute implementation plan for agreed responses |
4.2 | Negotiate required resources with stakeholders | |
4.3 | Negotiate timelines and measures of success with stakeholders | |
4.4 | Acquire and deploy resources required to achieve agreed responses | |
4.5 | Monitor implementation and adjust to achieve required responses | |
4.6 | Communicate with stakeholders to keep them informed and promote commitment | |
5. Evaluate and improve CSR implementation | 5.1 | Measure improvements obtained to evaluate performance |
5.2 | Identify non-compliances with planned improvements | |
5.3 | Identify opportunities for improvement in consultation with stakeholders | |
Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
Sectors
Competency Field
Sustainable operations